Customer Comments
After each project is completed we send a survey out in order to gather customer feedback. The form has several questions and has a section for customer comments. Below are recent comments sent in by our customers.
"Everything exceeded expectations. The work was an example of perfection. Thank You!"
--Richard S.
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"It's so nice to have trustworthy, reliable, good service and work. It means a lot to me. I will share the good news. God Bless Each of You! P.S. - What a treat, a postage paid envelope for my payment."
--Marie L.
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"We love our New kitchen. Thank You!"
--Tina M.
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"Bob is a great salesman. Honest, forthright and very easy to speak with. I believe he could convince anybody to do business with your company. We look forward to doing business with you again. Thanks for the great work."
--Russ S.
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"Thank You for making the screen tight! You are true professionals!"
--Sharon G.
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"You all have very good people working for you!"
--Larry S.
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"Beautiful Job!"
--Marty & Sue M.
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--Karel K.
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"So
far this job was done quickly, professionally, and with competence. I
am extremely happy with the results. I paid 30% more for your quote
and I am glad I did."
--Jim & Liz S.
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"Bob & Gary made our kitchen remodel exceptionally easy on us. They both always took the time to answer our questions and explain the process and next steps to us. Gary is very talented, and his workmanship precise and well-done; he obviously takes pride in his work. We felt fortunate to have had him on our job. Thank you for everything! The kitchen exceeds my expectations and is a joy to be in."
--Brian C.
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"We enjoyed our relationship with Matt, Mark and Rich. It was a pleasure to work with Matt on a daily basis. We appreciate him working on some really cold days. We never felt that he let weather affect his desire for perfection. It was indeed a pleasure to work with a skilled craftsman with such a great personality. We are enjoying our new exercise room and deck. Feel free to stop by anytime and have a look-see. Thanks"
--Don & Joanne E.
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"Over the year we have had extremely good results each time we used your service. We have grown fond of some of your employees and Gary & Mark are included in that group. Thank you for all your extra effort.
--Bob & Harriett
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"Mark (estimator) was very knowledgeable. I appreciated his honesty and willingness to try the least expensive option to see if it worked before doing more. James did an excellent job on the ceiling repair."
--Patty M.
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"Thank you so very much! We will do business with you again! Kevin & Ron have been very pleasant to deal with. Ryan and Richard have been as well. We will recommend you to others."
--Keith T.
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John H. did a good job of handling and getting estimates for the work in our bathroom which were additions to the original contract which was the installation of sheet rock on the ceiling of the basement. Also hiring an electrician was an excellent decision as our low-voltage electrical system can pose a major problem. John also quickly solved the problem that there were no fluorescent bulbs for the three fixtures the electrician installed. John authorized Dave from Parker Electric to purchase the bulbs from Home Depot so we had new light fixtures to turn on and see the great changes in our basement. Glad to get these projects completed and provide some indoor work during this long and difficult winter season."
--Tom & Betty S.
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It was a pleasure having James around -- was very thoughtful to a sick husband."
--Hermann S.
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"Very good work -- my wife is very happy."
--George S.
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"James is very good and very professional--would use [your] company again."
--Debbie P.
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"I thought 200+ to install a faucet was a little high. However I have no complaints about the work. I was very pleased."
--Wayne & Debra K.
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"Our bathroom turned out beautiful -- Special thanks to James, Gary and Larry -- such good men and their work is exceptional. Thanks again Mr. Remodeler. Great Job!"
--James and Carolyn H.
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"I have another re-mod job I would use Dean Blay for in the near future. And because of Gary B.'s courtesy & extreme attention to detail we would ask for him again. We are very pleased over all."
--Jerry H.
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"Thank you for everything. God bless you all."
--Leon & Loraine F.
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"Thank you for:
1.) Phone calls to update us on the timetable that you were anticipating and
2.) Showing up when you said you would.
Those seem to seldom occur in the 21st Century. Thanks!"
--Weldon E.
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"Great job, as always...!!"
--Terry C.
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"Robert and Ron took excellent care of my house. Very courteous and had good workmanship. Mike B. did an excellent job painting and was also very courteous. Mark W. was outstanding! Pleasure to work with, and very knowledgeable and honest. Looked out for my best interests. Very much appreciate you estimating the termite damage and advise given you would fix if your house. As I do additional work down the road you will be the first company I call! Thanks,"
--Paul C.
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"Bob & Gary made our kitchen remodel exceptionally easy on us. They both always took the time to answer our questions and explain the process and next steps to us. Gary is very talented and his workmanship precise and well-done; he obviously takes pride in his work. We felt fortunate to have had him on our job. Thank you for everything! The kitchen exceeds my expectations and is a joy to be in."
--Brian C.
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"Kevin did an excellent job remodeling the kitchen for us. He is personable and takes pride in his work. He cleaned up daily and kept any disruption to a minimum.The hardwood floor person left nails/staples in walkway (minor problem) and the sawing in the kitchen with the sawdust beating against the window was a mess.
But overall - Excellent Job!
Bob Coulston is a good salesman - he always made it all work so we are pleased with the final remodeling!"
--Jan C.
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"Our experience was a very positive one. We will consider Mr. Remodeler for future projects."
--Andrew & Wendy B.
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"Larry was extremely nice, clean, organized and paid close attention to detail. I felt very comfortable having him in my home. Your company is extremely lucky to have him! If I were to be a return customer, I would beg for him to do the job!"
--Kevin & Robin A.
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"Thank you so much for helping us fix our wall at your expense. We want you to know we will recommend your team at the opportunity. It's just a note but all of us Stones appreciate your generosity. Thank You!"
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“We are very pleased with the results of this remodeling project. The workmen, especially Bert, did a really good job of cleaning up when the project was completed.”
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“Your company was flexible in dealing with our concerns. Suggestions were accepted and applied. We were pleased with the courteous way we were treated. Thank you.”
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“Dean Blay has completed several jobs for us. We have always been very satisfied.”
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“Thank you for another job well done – completed before my surgery as requested. We appreciate it!”
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"Trustworthy, prompt with meeting deadline & job done quickly: It doesn’t get any better than this, definitely at the top of the list when I start the kitchen remodel.”
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“We thought we were going to have to put crown molding where our cabinets had started sagging. But Chris P. jacked them up so flush with the ceiling that we didn’t have to do the crown molding after all. Chris is not a carpenter – he’s a craftsman!”
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“My experience with the co. was very good. I felt that the estimator and the workman knew what they were doing. That made me feel confident that the problem would be fised and I wasn’t getting “ripped off.” Only minor complaint was the time it took to get the job scheduled, but that turned out not to be an issue since the weather cooperated.”
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“I wouldn’t come back so often if I didn’t believe in your integrity.”
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“We appreciate your prompt completion of the project”
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